All items on the website are pretty much made to order.  Every effort is made
to stitch out your order either the same day it is received or the following day.
Occasionally, I might be out of town or on the road for a day or two, but
every order will receive an email confirmation from me in addition to the "automatic"
confirmation.  You will be notified in the email as to when I expect to complete and
ship your order.

Shipping is free on all orders, unless you opt for "rush delivery".  All orders with free shipping will be shipped first class mail for items weighing less than 13 oz.  Items weighing more than 13 oz. will be shipped either Priority Mail or UPS Ground depending on cost and time in transit.  You will be notified in the confirmation email that I send out as to the method of shipment and when to expect your item.
Orders requiring "rush delivery" (a $15.00 additional charge) will receive priority status in both order completion and shipment.  In other words, if you opt for "rush delivery", you item will be placed at the front of the list for completion.  This means your order will be processed either the day it is received or the following day (if order is received after 5:00 pm EST).  Upon completion, it will be shipped either overnight or 2 day air in order for it to arrive within 1-2 days of the ship date.  The $15.00 covers the cost of overnight or 2 day air shipping plus a surcharge for putting it ahead of any other orders I might have.
If you opt for "rush delivery" and for some reason your order cannot be shipped out within the 1-2 days promised, you will be notified by email and will have the option of cancelling your order for a full refund, or keeping the order and receiving a refund on the $15.00 "rush delivery" charge.  Your item will be then shipped free of charge.  The only time this would happen would be if I happened to be out of town at the time of your order or if for some reason, the materials needed for your order were out of stock and I had to order them.

CREDIT CARD PAYMENTS
To pay by credit card simply go to the shopping cart and follow the checkout instructions.
Once your order is placed, you will automatically be directed to the PayPal.com website to complete payment for the order.
Your order will be processed as soon as we receive notification from PayPal.com that payment has been made (usually same day!)

CHECK OR MONEY ORDER PAYMENTS
If you would prefer to pay by check or money order,  go to the shopping cart and instead of proceeding to the checkout, simply highlight the shopping cart contents, right click on the page and choose "print" to print out the shopping cart.

Send the printed page along with your check or money order to:

Shari Pfannenstein
22 Morning Glory Ct
Homosassa, FL  34446
(352-422-7890)
(Be sure to write in shipping instructions on the order form!)

Orders paid by personal check will be processed 1 - 3 days following receipt of your check in order to allow the check to clear.
Orders paid by money order will be processed the same day.

Pay me securely with any major credit card through PayPal!
PayPal account no longer required to use Paypal!